Telehealth

Our telehealth service provides remote access to essential care via phone, video, and instant messaging. This means you can receive medical consultations while in the comfort of your home. For patients with accessibility issues or those who live in remote areas, telehealth provides significant benefits.

If you’ve suffered from an injury, have allergic reaction symptoms, or have any other health concerns, you can quickly communicate with our healthcare providers at Carolina Urgent Care for a precise and efficient diagnosis.

Carolina Urgent Care offers a wide range of treatment options for multiple conditions, ranging from common respiratory illnesses to chronic conditions like diabetes.

Understanding Telehealth

Telehealth allows you to meet with your healthcare provider virtually instead of needing to physically commute to the clinic. Our 100% HIPAA-compliant telehealth platform uses two-way, high-definition video to help you talk face-to-face or via chat with your healthcare provider.

The medical appointment process is done remotely, including:

Submitting your medication list, allergies, and medical history
Sharing your symptoms via photographs or chat
Electronically receiving your medical prescription
Paying for your medical services online

Benefits of Telehealth

Telehealth was originally created to provide people in remote locations access to healthcare providers. Today, this medical service offers multiple benefits not only for our doctors but also for patients.

Reduced the need for missing time at work or school
Eliminates travel expenses
Receive quality healthcare faster and anywhere
Reduced risk of spreading contagious diseases like common colds, Covid-19, or the flu
Reduced risk of medical complications for those who have undergone a surgical procedure by receiving follow-up care from their home

You can be sure that our telehealth services focus on protecting your personal health information, allowing for open and honest communication with our care team.

How Telehealth Appointments Work

To schedule a telehealth appointment with one of our team members, simply fill out the information in the registration form. This includes your primary contact information and the reason for your medical concern.

Once this is done, you can expect someone from our team to contact you to confirm your appointment. You will be provided a link to access the video, where you can share your symptoms via chat/call or submit them through photographs.

During your appointment, your doctor will diagnose your medical situation and advise you on the ideal treatment plan tailored to your specific needs. This may range from medical prescriptions to additional screenings or a medical referral if needed.

Telehealth Services

Whether you need telehealth services for post-procedure follow-up or current health concerns, our team at Carolina Urgent Care is ready to assess you. Let us help you recover your health.

Don’t hesitate to contact us. You can visit our clinics in Chapel Hill, Durham, or schedule an appointment online.